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Innovation

From an AI agent that calls patients after discharge to one that resubmits denied claims on command, Epic used this year’s Users Group Meeting to show off dozens of features in various stages of rollout. The EHR giant detailed the…

Epic welcomed 11 new U.S. hospitals and health systems at its annual Users Group Meeting, held Aug. 17-20 in Verona, Wis. — a smaller haul than the 28 the company announced in 2025 and the 19 it disclosed in 2024.…

More than two years after General Catalyst first said it would take over Akron, Ohio-based Summa Health, 2026 has brought the health system its first permanent CEO since the deal closed and its first named roster of AI vendors meant…

Amazon is hiring software and applied-science leaders, an AI product manager and a healthcare cybersecurity specialist — the kinds of roles hospital and health system CIOs and chief digital officers are competing for as they build out their own AI…

Epic used its Users Group Meeting executive address this week to confirm publicly for the first time that it’s participating in Project Glasswing, Anthropic’s effort to test its most capable — and still unreleased — AI model against critical software…

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Epic recognized 89 U.S. health systems across its 2026 Honor Roll, Gold Stars and MyChart Honor Roll programs at its Users Group Meeting in Verona, Wis. Launched in 2017, the EHR vendor’s voluntary Honor Roll Good Maintenance Grant Program provides…

The U.S. Department of Veterans Affairs has eliminated the requirement for veterans to state the last four digits of their Social Security number at check-in, replacing it with a Veteran Health Identification Card scan at facilities running the Federal EHR.…

Epic plans to add a new MyChart feature that will let patients ask the platform’s AI assistant, Emmie, to help set and work toward personal wellness goals. The tool will help patients quit smoking, increase physical activity, track sleep and…

UC San Diego researchers have developed Project CRASHCART, a mobile backup computing system designed to restore essential IT functions at hospitals hit by cyberattacks. The van-based unit can bring patient records, communication networks and clinical workflows back online for a…

Health systems have lately been managing token-based AI costs across their broader vendor stack largely through access tiering and governance. What emerged at this year’s Epic Users Group Meeting is a narrower problem: The vendor’s own AI suite, now woven…

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