Researchers gathered responses from 263 patients over the telephone on their interest in a telehealth model where the patient supplies the hardware and Internet connection.
Here are 11 more key findings from the survey.
- Thirty-eight percent of respondents said they would be comfortable setting up a video call on their own.
- Previous experience with video calling appears to boost an individual’s willingness to undergo a video consultation, as 62 percent of respondents who had participated in a video call before agreed or strongly agreed they could receive the same quality of care as an in-person visit. Just 34 percent of respondents who had not previously participated in a video call said the same.
- The opposite also holds true: 86 percent of individuals who had not previously participated in a video call wanted face-to-face encounters with providers, compared to 64 percent of those who had previously participated in a video call.
- The average age of those willing to accept a video appointment was 55.4 years old, and the average of those not willing was 64.1 years old.
- Approximately 75 percent of individuals said it was not at all likely that they would accept a video appointment if it were not covered by insurance. Just 5.1 percent said they would be very likely to if it were not covered by insurance.
- However, distance from providers affected individuals’ willingness to receive video consultations even if not covered by insurance: 8.4 percent of “non-local” individuals said they would be very likely to receive video consultation if not covered by insurance, compared to 2.2 percent of “local” individuals.
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