KLAS surveyed 93 healthcare executives, mostly CIOs, about patient engagement and where they’re looking to invest in the next one to two years and found:
- Forty-eight percent of respondents said they will be investing in access and digital front door experience.
- Twenty-four percent of respondents said they will be investing in patient journey optimization.
- Twenty percent said they will be investing in physician efficiencies and communications.
- Sixteen percent said they will be investing in portal optimization and consolidation.
- Ten percent said they will be investing in virtual care and patient monitoring experiences.
- Eight percent said they will be investing in patient financial experience.
- Six percent said they will be investing in patient education.
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
