The company is offering free set up of its dictation and transcription services to all affected Nuance customers. The company is also offering Nuance consumers priority implementation of its clinical documentation solutions.
Tom Smith, president of Genesis, said, “For hospitals and providers who rely on these types of clinical documentation solutions, this type of event can completely cripple productivity … Our team has the bandwidth to take dictation live within an hour and help these providers get back to business now.”
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