Patients are increasingly uploading test results, medical images and physicians’ notes to ChatGPT for faster responses and second opinions, The New York Times reported.
But healthcare experts warn about inaccurate answers and privacy concerns when people feed their electronic medical records into the generative AI chatbot, according to the Dec. 3 story.
“Just because you’re providing all of this information to language models doesn’t mean they’re effectively using that information in the same way that a physician would,” Danielle Bitterman, MD, clinical lead for data science and AI at Somerville, Mass.-based Mass General Brigham, told the newspaper.
HIPAA doesn’t apply to popular chatbots, and patients’ records could be employed to train the large language models or otherwise exposed by them, privacy experts told the Times. A spokesperson for OpenAI, the developer of ChatGPT, said users can opt out of training and that the software maker only shares minimal information with third-party companies.
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