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Over the past week, Chapel Hill-based Blue Cross and Blue Shield of North Carolina has been under fire for technical problems resulting in what company executives are calling the most serious system failure in recent decades.

Thousands of Blue Cross Blue Shield customers in North Carolina can expect refunds this week as it scrambles to fix what company officials are calling the most serious system failure in recent decades, according to the Charlotte Observer.

Pulse Systems Inc., an industry provider of EHR, Practice Management and RCM solutions,  released its 2015 Physician Quality Reporting System registry tool to help medical practices meet PQRS reporting standards.

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