Healthcare’s Epic universe: 13 things to know

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Universal Studios is opening a new theme park – Epic Universe – at the Universal Orlando Resort May 22. The theme park offers adventures into the world of Harry Potter, Super Nintendo, and more. Universal promises immersive worlds to spawn creativity and enjoyment.

Healthcare also has an Epic universe – and more people are joining every day.

Epic Systems, founded in 1979, is one of the most expansive healthcare technology companies in the U.S., with a comprehensive EHR, data lake, research capabilities and artificial intelligence-driven innovation. The company also boasts a headquarters designed for creativity in Verona, Wis., dubbed the “Intergalactic Headquarters,” where employees and visitors can step into parts of the campus designed for:

  • Wizards Academy
  • Oz’s Emerald City
  • Deep Space
  • Treehouse
  • and more

Here are 13 things to know about Epic and its “universe”:

  1. Epic has 42.3% of the U.S. acute care hospital market share, gaining 10 health systems and 108 hospitals in the last year, according to KLAS. Multiple major health systems have decided to deploy Epic in the last year, and several are unifying acquired hospitals as well.
  2. The company’s Community Connect program designed for smaller hospitals and rural facilities is expanding as well, and Epic now captures almost 70% of all hospitals with EHR decisions.
  3. Epic EHR covers nearly 55% of patient beds in the U.S., according to KLAS. The next highest competitor is Oracle Health, with 22.1%.
  4. Epic was ranked as having the No. 3 data platform for improving operational efficiencies, financial performance and patient care, by KLAS Research. Epic received 88.1 / 100 possible points in performance.
  5. Worldwide, more than 325 million patients have EHRs through Epic’s MyChart. Epic is in 16 countries worldwide.
  6. As of September 2024, Epic had around 14,000 employees, according to a CNBC report. Many of the employees work in-person at the Verona campus. The upkeep on the campus accounts for around 8% of Epic’s expenses.
  7. Epic generated $4.9 billion in 2023 revenue, experiencing a 53% growth since 2019.
  8. Cosmos, Epic’s data lake, includes information from 1,715 hospitals and 299 million patients. Cosmos is available for partners to use the de-identified data for research projects and accelerated learnings.
  9. More than 427,000 physicians participate in the Cosmos community, representing 40,133 clinics and 332,778 hospital beds. The community integrates EHRs from partnering organizations to further research and care.
  10. The company is working on Cosnome to integrate genomic sequencing data into the Cosmos dataset so member organizations can gain point-of-care insights with genomic information to support precision medicine. Researchers can also study genetic variants in addition to real-world outcomes with the information.
  11. Epic supports the Trusted Exchange Framework and the Common Agreement, which promotes secure interoperability for medical record exchanges. Epic reported earlier this year that 100% of its U.S. health systems with Epic are interoperable and it has connected 625 hospitals to the framework since joining TEFCA in 2023. More than 2,000 Epic hospitals and 50,000 clinics are live or preparing to go live with the framework.
  12. Epic is on the forefront of generative AI powering its integrated platform. The company is rapidly developing new capabilities to grab information from across organizations for data-driven insights when needed. Now, the company is also pulling through AI agents to complete tasks autonomously and collaborate with clinicians to improve patient flow.
  13. Epic also works with digital technology companies and has more than 1,000 vendor-created apps in its Showroom, which launched in 2024.
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