The firm surveyed 192 healthcare leaders and received 174 responses, including how satisfied they were with vendors’ response to the pandemic. The respondents ranked 58 vendors on a scale of one to nine in terms of whether they met expectations during the pandemic. Seventy-nine percent of the companies were rated higher for their response to COVID-19 than for overall customer satisfaction.
Here are the health IT vendors that were ranked as outperforming expectations:
1. Agfa HealthCare
2. Cerner
3. Epic
4. GE Healthcare
5. Greenway Health
6. IBM Watson Health
7. Meditech
8. NextGen Healthcare
9. Philips
More articles on health IT:
10 big ideas in health IT from 28 leaders and experts in the field
Time launches COVID-19 dashboard: 5 details
‘Wherever we can be creative and innovative, we’re tackling that’: UChicago Medicine CIO on gaining systemwide IT buy-in
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