KLAS Research released its annual “Best in KLAS” report Feb. 4, ranking healthcare technology vendors and service providers across more than 140 market segments based on feedback from the clinicians and administrators who use them.
The report, now in its 28th year, draws on tens of thousands of provider evaluations to identify the top-performing solutions in categories spanning electronic health records, revenue cycle, cybersecurity, AI and other areas. This year’s edition arrives as AI — particularly ambient speech technology — continues to reshape clinical workflows, and as health systems navigate tightening finances alongside growing vendor competition.
For the 16th consecutive year, Epic was named the top Overall Health System Suite. Epic also won Best in KLAS recognition in 11 market segments.
Below are the winners in some of the report’s most closely watched categories. The full report is accessible from KLAS Research here.
| Category | Winner | Notes |
|---|---|---|
| Acute Care EHR & Patient Accounting: Large | Epic Systems | Overall performance score 89.7/100, based on KLAS customer evaluations (Dec. 2024–Dec. 2025). |
| Acute Care EHR & Patient Accounting: Small | Meditech | Overall performance score 77.1/100, based on KLAS customer evaluations (Dec. 2024–Dec. 2025). |
| Ambulatory EHR: Health System Owned | Epic Systems | Overall performance score 90.0/100, based on KLAS customer evaluations (Dec. 2024–Dec. 2025). |
| Ambient Speech | Abridge | Overall performance score 94.7/100, based on KLAS customer evaluations (Dec. 2024–Dec. 2025). |
| End-to-End Revenue Cycle Outsourcing | Ensemble | Overall performance score 96.9/100, based on KLAS customer evaluations (Dec. 2024–Dec. 2025). |
| Cybersecurity Solutions | Remedio | Overall performance score 96.8/100, based on KLAS customer evaluations (Dec. 2024–Dec. 2025). |
| Public Cloud | Amazon — AWS | Overall performance score 89.4/100, based on KLAS customer evaluations (Dec. 2024–Dec. 2025). |
| Managed IT Services | Pivot Point Consulting | Overall performance score 96.5/100, based on KLAS customer evaluations (Dec. 2024–Dec. 2025). |
| Capacity Optimization Management | LeanTaaS iQueue Suite | Overall performance score 95.6/100, based on KLAS customer evaluations (Dec. 2024–Dec. 2025). |
Editor’s note: These categories were selected for their relevance to health system technology strategy. The full Best in KLAS report includes rankings across all 140-plus segments and is available to verified healthcare professionals.
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