AI tools improve patients’ understanding of EHR notes, study shows

Patients may have gained access to their EHR notes, but that doesn’t mean they have an easy time understanding what those notes mean, according to a study published in the Journal of Medical Internet Research

Advertisement

Researchers recruited 174 patients waiting for appointments at Lowell (Mass.) General Hospital. The research team showed them their EHR notes, either with or without the help of an AI-powered tool designed to help patients understand EHR notes. The tool, called NoteAid,  provides medical jargon definitions patients can view by hovering their mouse over a term.

The study found patients who used NoteAid earned significantly higher health literacy scores compared to those who didn’t. 

The research team is now refining the dictionary that the tool uses, accounting for a physician standpoint regarding accuracy and a patient standpoint regarding reading level, according to a July 23 news release.

At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

Register to Attend Webinar

The hidden cost of lost clinical time and how leading health systems are responding

Friday, August 7
12:00 PM - 1:00 PM CDT

Presenters: Kassaundra McKnight-Young, Zebra TechnologiesGregory Carras, Zebra TechnologiesJennifer Gene, Levata

Advertisement

Next Up in EHRs / Interoperability

Advertisement

Comments are closed.