“I think physicians feel they are losing control of their profession,” Dr. Benzoni said. “EHRs are symptoms of that disease, so even if you fix the EHRs and don’t fix the loss of control, it will simply show up somewhere else. It’s a game of Whack-a-mole. What you are seeking is the symptom, not the problem.”
With Mark Tupren, MD, an emergency medicine physician, Dr. Benzoni surveyed 500 physicians nationwide to gain insights on EHRs. Here are the five most commonly cited deficiencies:
- EHRs don’t do what physicians need them to do.
- EHRs are likely to contribute to burnout.
- EHRs are not intuitive or user-friendly.
- EHR data are redundant or hard to find.
- EHRs don’t interact with other systems.
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