Here are the most important factors when selecting vendors for digital health solutions, per the digital health researcher’s survey of 100 health systems released Oct. 10:
1. Proven track record (e.g., other pilots, customers, etc.): 84%
2. Cost of solutions: 76%
3. Strong customer support: 68%
4. Financial return on investment: 65%
5. Package or suite of products that meet all or the greatest number of my needs: 60%
6. Financial stability/business model of digital health company: 58%
7. Clinical trials data: 54%
8. Recommendation from other hospital/health system leaders: 52%
9. Patient interest: 44%
10. Alignment with accreditation or certification bodies: 43%
11. Company’s willingness to share risk: 38%
12. Peer-reviewed journal publications: 33%
13. Placement on formulary or preselected list: 19%
14. Industry white papers: 18%
