Silver Cross initially partnered with Kyruus in 2021 and saw an average of over 500 self-scheduled appointments per month for key hospital services, according to a June 20 Kyruus news release.
“Building a foundation of the right data and routing was our first step to creating a scalable strategy that allowed us to engage consumers directly,” Teresa Andrea, vice president and CIO at Silver Cross, said in the release. “People want the flexibility to manage their care however and whenever they want, and offering online scheduling across a variety of care types was key to delivering on what our patients want and need.”
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