South Carolina hospital billing error mixed up addresses for 12,636 patients

Beaufort (S.C.) Memorial inadvertently mailed patient letters that enclosed the wrong patients’ information, according to a statement from the hospital.

Advertisement

Four details:

1. On Aug. 1, the hospital mailed thousands of patient letters and discovered two days later that the names and financial account numbers in the letters didn’t match the delivery addresses.

2. The letters didn’t contain any other sensitive information such as Social Security numbers, credit card information or bank account information.

3. Many of the letters were returned by the U.S. Postal Service because the name on the envelope didn’t match the registered address. The returned letters were shredded and securely disposed of.

4. The hospital notified 12,636 affected patients about the error.

More articles on cybersecurity:
Ohio hospital reopens inpatient unit 3 weeks after cyberattack; system still not fully online
Healthcare organizations’ cybersecurity becoming more fragile amid pandemic: 7 key stats
Michigan hospital discovers unsecured link to patient data on computer: 3 details

At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

Advertisement

Next Up in Cybersecurity

Advertisement

Comments are closed.