Confido Health is expanding beyond AI voice agents to build out an agentic AI operating system that can execute administrative workflows across a medical practice.
The company secured a $12.5 million series A extension following its $10 million series A round announced in September to continue scaling an AI platform for end-to-end healthcare operations. The extension round was completed in February, according to the company.
Confido Health integrates with over 50 systems of record, including electronic health records, practice management systems, phone systems, billing systems and fax, without requiring any change to a practice’s existing tech stack. Confido’s AI agents can increase administrative staff’s capacity to serve patients by automating routine tasks like appointment scheduling, insurance verification, billing and patient outreach, according to executives.
Read the full press release here.