The app, called Centra 24/7, enables patients to speak with one of American Well’s physicians via phone or computer. Each visit costs $49, which is not covered by insurance.
The service is for nonemergency care, such as treatment for the cold or flu. Centra patients receive a visit summary after a Centra 24/7 appointment, which integrates into their EHR. Patients from other health systems can fill out a disclosure form to transfer their record to their primary care provider.
Beth Bankston, vice president of operations for Centra, told Work It, Lynchburg the health system will likely lose about $94,000 in the first year of the program. However, she said Centra expects a large return on investment in the future and plans to expand Centra 24/7 to encompass follow-up appointments.
More articles on health IT:
Oracle rolls out data management platform for health sciences
AI-powered cardiac care startup receives $30M from Omron Healthcare, Mayo Clinic
Fla. health system adds medication instructions to Allscripts EHR
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
