This addition to Aspect will address consumer need for customer service assistance through mediums like SMS, Facebook Messenger and Twitter.
Aspect’s Senior Vice President and Global General Manager, Cloud Solutions, Joe Gagnon commented on the acquisition in the press release.
“By continuing to invest in enabling technologies and capabilities like LinguaSys, we continue to optimize and differentiate our best-in-class omni-channel customer service, creating greater solution separation from our competitors,” said Gagnon.
Overall, Aspect’s customers can expect increased customer interactions and satisfaction at their businesses.
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
