AMITA Health partners with DocASAP to improve access to care

In a recent press release, DocASAP announced they have partnered with AMITA Health to improve access to care.

As consumers become more proactive about managing their personal healthcare, they are becoming more discriminating about how they choose a healthcare provider. Chicago-based AMITA Health is addressing this consumerization of healthcare by deploying the leading intelligent patient-provider matching and online patient appointment scheduling solution from DocASAP.

“It’s very important for us to find ways to close access gaps that exist in healthcare services,” said Deborah Fullerton, CMO and VP of AMITA Health. “To do this, we had to think differently. We found DocASAP’s unique capabilities of intelligent patient-provider matching coupled with online appointment scheduling will enable us to offer a differentiated patient experience.”

Using DocASAP, AMITA Health patients can easily book or reschedule appointments with a provider by leveraging online channels they already use and trust. Filters allow patients to search by location, insurance, physician specialty and more – ensuring that they are matched with the right provider based on their specific needs. A window into real time availability helps patients see which physicians are available at their preferred time – all without ever having to pick up the phone or sit on hold. Patients can also schedule appointments online through payor touchpoints, another commonly used channel for seeking a care provider.

Online appointment scheduling empowers patients to take charge of their healthcare journey by providing instant access on any Internet-enabled desktop or mobile device. Built-in appointment reminders and an option for providers to gather pre-appointment data helps patients feel valued. For providers, actionable appointment communications that allow patients to cancel or reschedule easily have also proven to decrease no-shows, reducing unexpected downtime.

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