Healthcare has the most AI agents in the scaling phase of any industry besides technology and media and communications, McKinsey & Co. reported.
Here are the most common agentic AI business functions in healthcare (along with the number of respondents who are scaling or fully scaled), according to the cross-industry survey of 1,993 individuals published in November:
1. Knowledge management: 14
2. IT: 13
3. Product and/or service development: 7
4 (tie). Marketing and sales: 6
4 (tie). Risk, legal and compliance: 6
4 (tie). Service operations: 6
7. Strategy and corporate finance: 5
8. Manufacturing: 4
9. Supply chain/inventory management: 3
10. Human resources: 2
11. Software engineering: 1
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.