CAC solutions can help healthcare organizations improve their information systems’ implementation and upgrade processes. For its 2019 Computer-Assisted Coding report, KLAS gathered performance feedback and data from adopters of the following four vendors: 3M, Dolbey, Optum and ezDI.
Here’s how each vendor scored in overall customer satisfaction, based on a 100-point scale:
· ezDI: 92.5.
· Optum: 87.2.
· Dolbey: 91.3.
· 3M: 84.1.
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