5 tips for CIOs looking to avoid IT purchasing regret

One study found that 56 percent of organizations have regretted tech-related purchases in the past two years; IT purchasing regret is a costly mistake CIOs can’t afford. Cio.com recently compiled a list of five tips for CIOs looking to avoid purchasing regret:

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The five tips:

  1. Provide guidance to non-IT tech buyers: IT isn’t the only part of an organization that buys tech. CIOs should work to advise non-IT tech buyers and lend their expertise to different business units.
  2. Take a strategic approach to engaging vendors: CIOs should challenge vendors to deliver their best capabilities. While it can be tempting to do a deep dive on every single vendor, a deluge of information isn’t always helpful and can lead to buyer’s remorse.
  3. Be aware of hidden costs: CIOs need to be mindful of hidden costs such as installation costs and support requirements to avoid costs stacking up and regret setting in.
  4. Assemble the right purchasing team: Creating a diverse purchasing team that works together is the best way to make sure CIOs know what they are investing in.
  5. Be ready to pivot: In a fast-paced and cloud-based tech environment, there is value in failing fast rather than waiting years for major regrets to set in.
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