This attitude is a huge problem. And almost everyone — in healthcare or otherwise — is guilty.
If it’s possible to use technology for work-related purposes with minimal incidents, what’s the real problem with doing the same thing — sending a text or email or scanning a quick Facebook post or two — on personal accounts? If a provider can handle professional distractions, what’s to say he or she can’t handle personal ones?
As tempting as it may seem, this attitude can kill. It’s evident in something as simple as walking. Texting pedestrians lose their ability to walk in a straight line and are more likely to run head-on into obvious obstacles, according to one study. Whether they intended to or not, texters’ physical and mental systems “prioritized texting” over all other cues in an environment.
There’s no mystery: Mobile technology is a real distraction, no matter a tech user’s intentions. But, a legislative (and often procedural) precedent for responsible personal technology use doesn’t exist, at least not in healthcare. The problem then gives way to the murky ethics of user discretion, fine-line judgments and the elusive alchemy of balancing distraction with performance. It’s not illegal to text in the operating room, even though it is illegal to text while driving in most states. Distracted medical treatment simply has less exposure than distracted driving There is no #x for healthcare1.
But maybe there should be.
While unplugging is a challenge everywhere, it’s particularly important for healthcare professionals to master the self-discipline to make it happen. It’s also incumbent on all healthcare institutions to take the issue seriously and help their practitioners make the right choices and develop responsible habits. Why? Because human nature leads people to make mistakes, patients have the right to the safest care possible, and because in healthcare, whether you love or hate them, mobile electronics are here to stay.
1. AT&T’s campaign to stop texting and driving. Texters respond #x to any conversations they’re having, so the other half of the conversation knows they’re about to operate a vehicle.