Those complaints are that physician directories are not accurate and that patients receive unanticipated medical bills for costs not covered by insurance, according to the report.
Here are three things to know about how the White House is addressing these complaints.
1. Federal health officials said they would require insurers to update and correct “provider directories” at least on a monthly basis, or face financial penalties, according to The New York Times.
2. According to the report, federal health officials hope to provide an “out-of-pocket cost calculator” to estimate the total cost per year under a given health insurance plan.
3. Insurers will be required to provide physician information in a format that software developers can use to make tools to help consumers find health plans in which their physicians are a part, Kevin J. Counihan, the chief executive of the federal insurance marketplace, said, according to The New York Times.
More articles on healthcare finance:
10 recent hospital outlook and rating actions
Florida governor wants to make healthcare more like baseball when it comes to finances
Moody’s: More distressed hospitals seek mergers to escape financial troubles
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.