Plutus Health surveyed more than 200 healthcare providers about their RCM processes and plans, according to a Sept. 14 news release from the company.
These are the 10 processes providers said are getting most regularly backlogged. Respondents were allowed to select multiple answers.
1. Claim submission: 42 percent
T-2. Denial management: 31 percent
T-2. Patient collections: 31 percent
T-2. Prior authorization: 31 percent
5. Patient eligibility and benefits verification: 26 percent
T-6. Patient billing: 17 percent
T-6: Verifying fee schedule and contract with insurance company: 17 percent
T-6. Medical coding: 17 percent
T-6. Verify provider credentials: 17 percent
10. Reporting: 9 percent
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