Editor’s Note: This article originally appeared on maxRTE’s website.
The Healthcare Financial Management Association (HFMA) defines the healthcare revenue cycle as “all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue.” The front-end part of the cycle manages patient-facing aspects, and the back-end handles claims management and reimbursement—each with its own departments, staff, and policies to drive revenue through the cycle. However, the front-end (scheduling, patient registration, eligibility and authorization, and upfront patient collections) has a huge impact on the back-end’s success, so here are some front-end strategies that will improve the flow of the healthcare revenue cycle. Click here to continue>>
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