RCM tip of the day: Train your staff

Ensuring use of staff training is one way for hospitals to improve revenue cycle performance, said Ben Colton, principal of ECG Management Consultants.

"Performance standards, work standards and expectations are going to translate to being able to make key decisions related to reducing costs," he said.

If you would like to share your RCM best practices, please email Kelly Gooch at kgooch@beckershealthcare.com to be featured in the "RCM tip of the day" series.


More articles on healthcare finance:

This week's 5 must-reads for hospital RCM leaders
2017 out-of-pocket healthcare spending grew the fastest in 3 years, Chase report finds
Hospital-acquired conditions cost billions, killed thousands in 2016

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