RCM tip of the day: Train your staff

Ensuring use of staff training is one way for hospitals to improve revenue cycle performance, said Ben Colton, principal of ECG Management Consultants.

"Performance standards, work standards and expectations are going to translate to being able to make key decisions related to reducing costs," he said.

If you would like to share your RCM best practices, please email Kelly Gooch at kgooch@beckershealthcare.com to be featured in the "RCM tip of the day" series.

 

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