RCM tip of the day: To achieve operational improvement, choose the right analytics solution

Hospitals and health systems seeking operational improvement should make sure they're using the best possible revenue cycle management analytics solution, according to Eric Nilsson, chief technology officer of SSI Group.

Mr. Nilsson shared the following tip with Becker's Hospital Review.

"Don't let your analytics solution become shelfware. Over the past several years, there have been myriad analytics solutions available in the RCM marketplace. While these solutions offer promise, it's not a given that each has the ability to deliver on improving operations at your organization. Optimizing resources, improving revenue and managing costs require analysis of vast amounts of operational data. To accomplish this, the ideal analytics solution is one that uses native operational data versus aggregated data.  

"Analytics goes hand in glove with operational improvements when one considers the multivariate analysis required to understand root cause across the organization. Of importance when considering improvement is granularity of information and the ability to leverage data from native sources. Analytics helps organizations understand the levers they can pull to effect change to a process and measure the impact of that change." 

If you would like to share your RCM best practices, please email Kelly Gooch at kgooch@beckershealthcare.com to be featured in the "RCM tip of the day" series.   



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