“Improving the revenue cycle is so much more than a ‘build it, and they will come’ mentality,” he said. “It’s more than dropping in a revenue cycle solution and expecting staff and patients will immediately adopt.”
Mr. Voddiraju recommended that healthcare providers adopt a clear staff training program and “establish incentives to drive understanding and acceptance.”
He also recommended that patients be told “what’s in it for them” in using the software.
If you would like to share your RCM best practices, please email Kelly Gooch at kgooch@beckershealthcare.com to be featured in the “RCM tip of the day” series.
More articles about healthcare finance:
Alaska governor proposes $249M Medicaid cut
Trump bans federal funding for abortion referrals
Georgia lawmakers consider 2 solutions for surprise billing
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
