RCM tip of the day: Seek out a strategic partner, not just a vendor

Healthcare organizations should strive to find a strategic revenue cycle management partner, according to Sloan Clardy, chief strategy officer for nThrive.

Mr. Clardy shared the following tip with Becker's Hospital Review: "A true RCM partner will do more than a traditional 'vendor' would when it comes to your revenue cycle. Rather than simply addressing the issues that you are aware of, they will act as a strategic partner, using their industry expertise to analyze trends and identify repetitive or outlying issues that you likely didn't even know were there. The savviest partners will aim to fully understand your business processes and be able to pinpoint the root business issue and identify actionable areas of improvement within your existing frameworks, enabling you to work smarter."

To learn more about choosing the right RCM partner, access this story from Becker's Hospital Review.

If you would like to share your RCM best practices, please email Kelly Gooch at kgooch@beckershealthcare.com to be featured in the "RCM tip of the day" series.


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