Patients urged to share billing frustrations, organize to shape health policy

A grassroots group working on behalf of low- and moderate-income people in New York is asking patients to share their dissatisfaction with the healthcare system and help shape policy solutions, Crain's New York Business reports.

The Community Service Society of New York has created a website, We the Patients, supported by the New York State Health Foundation, for patients to share how the healthcare system has bothered them, sign petitions to engage lawmakers and become advocates for consumers. The society also offers to provide in-person training on grassroots organizing for participants to lead policy change.  

"After we help patients they say, 'How can we stop this from happening to someone else?'" Elisabeth Benjamin, vice president of health initiatives at the society, said, according to Crain's."We've never had a place for consumers to get involved in the health policy conversation."

We the Patients reportedly supports changes to New York's surprise-billing law, among other efforts.

Read more about the website here.


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