The center will house 500 employees who will help answer questions from patients about scheduling, medical procedure eligibility verification and other issues on behalf of medical practices. Physicians will not provide treatment on-site, but licensed nurses will be available to help patients.
“We’re thrilled to expand our growing footprint in Florida through this new location in Boynton Beach,” Andrew Rubin, vice president for clinical affairs and ambulatory care at NYU Langone, said in a news release. “Access to our providers and services is imperative to offering world-class care, and we are confident this new patient access contact center will assist in doing so.”
The center opens Nov. 14.
More articles on healthcare finance:
New Medicare payment model will help skilled nursing facilities, Moody’s says
13% of Americans know someone who died after not being able to afford healthcare, survey finds
One-third of US credit cardholder debt is from medical bills, survey finds
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.
