“The scammer has pretended to be someone from Park Ridge Health calling,” Park Ridge Hospital Communications Director Victoria Dunkle told the TV station. “And, in one case, we do know they pretended to be someone from Life Alert calling, trying to get information from the recipient of the call.”
The scam phone calls are made using a “spoof” system that results in the healthcare organization’s number showing up on caller ID.
Ms. Dunkle said in the report hospital officials have made efforts to ensure patients’ personal health information has not been compromised by these calls.
Henderson County authorities recommended people with questions about medical billing information or expenses owed call the healthcare organization’s billing office, according to the report.
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