Rochester (N.Y.) Regional Health plans to eliminate a “limited number” of non-patient-facing roles as part of a broader effort to cut costs and build a more sustainable operational model, rochesterfirst.com reported Oct. 29.
The health system announced the layoffs Oct. 29 but did not specify the number of affected positions. Affected positions are those that do not involve direct patient care, according to the report.
“Rochester Regional Health announced Tuesday the elimination of a limited number of non-patient facing roles,” the health system said in a statement. “Staying true to our mission, our focus on adding more access for patients and building a sustainable future remains our top priority.“
The layoffs come as the system continues to make progress on a multi-year cost transformation plan. Rochester Regional Health began restructuring efforts after reporting losses of about $1 million per day in 2022. Staffing shortages, inflation and heavy reliance on agency nurses contributed to the financial strain, prompting leaders to prioritize internal workforce development and long-term sustainability.
Rochester General also recently implemented a policy requiring patients to pay 100% of their responsibility for non-emergency outpatient surgeries before care is delivered, according to a Dec. 23 report from NBC affiliate News 10. The change, which took effect Jan. 2, was aimed at reducing bad debt after the hospital identified $400,000 in unpaid bills in a single month.
Becker’s has reached out to the health system and will update this story as more information becomes available.
