The organizations surveyed 321 executives in the second quarter of 2023, according to an Aug. 16 HFMA news release.
Four things to know:
1. Back-end RCM is the highest automation priority, followed by patient access and mid-revenue cycle.
2. Nearly half of survey respondents with RCM purchase plans intend to buy five or more RCM solutions.
3. Ninety-five percent of health systems planning to purchase RCM or finance technologies and services are open to considering “bolt-on” vendors outside of their EHR systems.
4. Executives’ top three outsourcing priorities are bad debt, aged accounts receivable and patients collections/early out.
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