Although the majority of those covered under the PPACA intend to shop around for coverage, only 20 percent indicated they were unsatisfied with their current plan.
For those intending to switch plans, their top priorities are lower costs and improved access to physicians, according to the survey.
“Consumers feel that there are opportunities to get more value from the current health insurance market,” said Kathleen Relias, senior vice president of Radius Global Market Research. “Plans need to develop specific strategies to avoid significant customer churn in the coming months.”
More articles on health insurance:
Employers offer more high-deductible health insurance plans as 2015 premiums rise
HealthCare.gov’s second round: 3 changes to the exchange experience for 2015
5 biggest challenges for the PPACA exchanges in their second year
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