In response to feedback from patients, LMH Health in Lawrence, Kan., is making changes to make it easier for patients to pay their bills.
The health system is partnering with Assistency to improve billing transparency, make payment plans and improve ability for patients to pay.
Specifically, instead of receiving multiple statements a month, patients will receive one statement that has all claims in one location. There will also be a QR code on the statement that patients can scan to pay from their phones, and patients can set up recurring payments. LMH Health also said it is extending phone hours for patients to ask questions about their bills.
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