Kentucky RCM firm plans new call center: 3 things to know


Credit Bureau Systems, a healthcare revenue cycle management firm based in Paducah, Ky., plans to expand its corporate facilities with a new call center, according to a KFVS report.

Here are three things to know about the project.

1. The 10,000-square-foot call center is expected to create 50 jobs in the Paducah corporate headquarters, according to the report.

2. Mark Edwards, president and CEO of Credit Bureau Systems, attributed the expansion to the company's need for more space.

"This will be our third expansion in Paducah since opening our corporate offices in 1997 at the former Paducah Information Age Park," he said, according to the report. "Our growth in ambulance-related, physician and hospital billing has pushed our facilities in Kentucky, Tennessee and Georgia to total capacity."

3. The expansion is scheduled for completion in September, reports KFVS.


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