Health systems’ revenue cycle investment priorities

RCM technology — such as automation, artificial intelligence and machine learning — is the top revenue cycle investment priority for health systems over the next year, according to a Sept. 9 report from consulting company Guidehouse. 

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Guidehouse’s “2024 Revenue Cycle Management Report” analyzed a survey conducted by the Healthcare Financial Management Association in May 2024. The survey included 134 CFOs and other C-suite and financial health system executives.  

Here is what leaders said are their highest revenue cycle investment priorities over the next 12 months: 

1. Revenue cycle management technology – 72%

2. Patient access – 45%

3. Revenue integrity – 41%

4. Clinical  integrity (UM/UR, denial management) – 40% 

5. Payer relations – 36% 

Read the full report here

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