For the study, Luna analyzed claims data from 3.4 million patients with commercial insurance to understand referral leakage in health system physical therapy programs in 2019.
The report found that of the 3.4 million patients analyzed, more than 1.9 million, or 55.9 percent, left the health system and sought physical therapy care elsewhere.
Luna noted that the losses resulted in $2.5 billion in lost revenue for health systems, but that the losses would be higher if the study included Medicare beneficiaries.
The study also found that even the most successful and highest rated health systems are losing substantial revenue from physical therapy leakage.
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.
