The rule would limit the number of calls debt collectors could make to reach consumers weekly; make it clear how collectors may legally communicate using voicemails, emails, text messages and other technologies that have developed since 1977, when the Fair Debt Collection Practices Act passed; and require collectors to give consumers more information to help them identify debts and respond to attempts to collect overdue bills, according to a bureau news release.
“The bureau is taking the next step in the rulemaking process to ensure we have clear rules of the road where consumers know their rights, and debt collectors know their limitations,” said bureau director Kathleen L. Kraninger.
The bureau is soliciting public feedback about the proposal and will consider the input before issuing a final regulation.
Read the full proposed rule here.
More articles on healthcare finance:
Healthcare is top family financial problem for 17% of Americans, poll says
Healthcare pushes back as Trump prepares executive order on price transparency
Bon Secours Mercy Health to sell majority stake in Ensemble to Golden Gate Capital for $1.2B
