The MCPSS, which is conducted every year, was sent to roughly 30,000 randomly selected Medicare providers, including hospitals. Other results include the following:
• Of hospitals surveyed, 77.4 percent were satisfied with contractor performance.
• End-stage renal disease providers (15.7 percent) and Federally Qualified Health Centers (15.6 percent) were most dissatisfied with contractor performance.
• By business function, respondents were most dissatisfied with provider enrollment (28.4 percent). Roughly 75.7 percent of respondents were satisfied with provider audit and reimbursement, the highest of any business function.
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