The survey, commissioned by Ingenious Med, involved 104 leaders who oversee the revenue cycle at acute care healthcare organizations representing 35 states.
Six findings:
1. Most respondents (78 percent) said charge capture is essential to their organization’s success.
2. Forty percent of respondents said they talk about charge capture once a month or less, and only 8 percent said they discuss it daily.
3. Most respondents (84 percent) rely at least partly on their EMR/EHR systems for charge capture, and 50 percent use it as their sole charge capture solution.
4. Forty percent of respondents said physicians and coders should be equally responsible for accurately capturing charges.
5. Fifty-three percent of respondents said their coding department spends 10 percent to 25 percent of their time tracking down information from physicians.
6. Healthcare executives cited missing charges and charge lag as the top two charge capture challenges.
Access the full survey results here.
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