Black Book survey ranks Kareo leading EHR and billing software and service vendor

A recent Black Book survey has ranked Kareo as leading vendor for integrated health records, practice management and physician billing solutions.

The ranking was based on the aggregate client experience and customer satisfaction scores on eighteen key performance indicators tuned to physician practice integration of documentation, operations and revenue cycle management.

This is the fourth consecutive year Kareo has ranked first among small physician practices in Black Book client experience surveys.

Kareo is also ranked a top the solo practice physician EHR surveys this year as well across all small practice specialties, according to a news release.

"The EHR/practice billing vendor's abilities to meet the evolving demands of interoperability, networking, mobile devices, accountable care, patient accessibility, customization for specialty workflow and reimbursement are the main factors that the replacement mentality and late adoption remain volatile especially among solo and small practices," Doug Brown, Black Book's managing partner, said in a prepared statement.

The survey revealed that 72 percent of solo practice physicians in the EHR replacement mode would also consider transitioning to outsourced RCM models in the next 18 months.

Other top-performing integrated EHR/practice management/RCM firms in the 2016 Black Book Market Research Q1/Q2 user survey include: athenahealth, Aprima, AllegianceMD, WRS Health, Bizmatics Prognocis and AdvancedMD.


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