Aflac’s one-day-pay health claims resonates with patients

Columbus, Ga.-based insurer Aflac’s promotion called One Day Pay is generating both sales and goodwill with customers who appreciate the quick turnaround of their medical claims during times of financial stress, reports Ledger-Enquirer.

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Aflac launched One Day Pay in February 2015 as a way to speed up the process of paying claims for individual policies involving accidents, cancer, hospital and sickness, hospital indemnity and intensive care treatment.

Under the program, Aflac works to process and pay members’ medical claims within one business day of claims submission. All policyholders are eligible for the program by signing up online. The program does not charge members fees.

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