The CWH PatientPay 2022 survey was compiled with interviews of 38 hospital and medical group executives in the fourth quarter of 2022.
Three takeaways:
1. Workforce shortages and staffing turnover continue to negatively affect revenue cycle operations and patient collections.
2. Sixty-eight percent of executives surveyed said excellent customer service is among their top three priorities for selecting an external patient payment service.
3. The market for patient payment services is highly fragmented and confusing to provider executives.
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
