One of those metrics is benefit reliability, or the percent of patient responsibilities in which the payer returned the correct patient responsibility information at the time of service. Here are the 10 of the top-ranked payers for benefit reliability, according to the report.
1. North Carolina Blue Medicare — 99.2 percent
2. Harvard Pilgrim Health Care — 99 percent
3. Highmark Blue Shield of Pennsylvania — 98.5 percent
4. Network Health of Massachusetts — 98.5 percent
5. Blue Cross Blue Shield of Massachusetts — 98.3 percent
6. Medicare Part B of Alabama — 98.3 percent
7. Medicare Part B of South Carolina — 98.3 percent
8. Medicare Part B of Georgia — 98.2 percent
9. Medicare Part B of Maine — 98.2 percent
10. Regence Blue Shield of Washington — 98.1 percent
More Articles on Healthcare Payers:
10 Payers With the Best Eligibility Accuracy
10 Payers With the Lowest Provider Collection Burden
10 Payers With the Lowest Denial Rates
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