Partners experiences technical issues, including EHR downtime

Boston-based Partners HealthCare has regained access to its EHR platform that was down for several hours Feb. 11, according to The Boston Globe.

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In a series of tweets early in the morning, Partners said it was experiencing “technical issues with some clinical and administrative information systems, including Partners eCare.” Partners eCare is the health system’s EHR system network launched in 2012 in partnership with Epic.

Per the tweets, Partners noted that some nonurgent procedures may be rescheduled or delayed.

A Partners spokesperson told the Globe that emergency medical procedures were not affected.

Partners had not responded to Becker’s Hospital Review’s request for a statement at the time of publication.

Editor’s note: The article will be updated as more information becomes available.

More articles on EHRs and interoperability:
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Meditech adds opioid toolkit to Expanse EHR
Redox — the startup founded by 3 Epic engineers — integrates with Microsoft Teams: 3 notes

 

 

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