Mayo rolls out second phase of Epic install

Rochester, Minn.-based Mayo Clinic began the second phase of its $1.5 billion transition to the Epic EHR, rolling the system out Nov. 4 at Mayo Clinic Health System sites in Minnesota. 

Epic went live at Mayo sites in Wisconsin July 8. For part two of the EHR launch, 11 hospitals and 40 clinics went live on the platform Nov. 4, Steve Peters, MD, chief medical information officer at Mayo told Becker's Hospital Review.

Dr. Peters added that Mayo's Minnesota sites learned valuable lessons observing their Wisconsin counterparts transition earlier this year, including adjusting the amount and type of training as well as the availability of support staff. 

Epic replaces three EHRs Mayo currently uses in a move toward a single, integrated patient record. Once Epic is in place across the Mayo system, patients and healthcare providers will be able to access information on medications, allergies, immunizations, lab results and health histories in the same place. Additionally, patients will be able to use one online portal to access Mayo information from all its locations and receive feedback on preventive health reminders. They will also receive a single billing statement no matter where they receive care at Mayo.

"Thousands of frontline employees in different roles across Mayo Clinic provided exceptional input to help inform this important decision. The clear consensus at all Mayo locations was that Epic could provide the general and specialty functionality, usability and technical capabilities, and meet Mayo's needs now and into the future," Dr. Peters said.

Mayo's Rochester campus is scheduled to roll out the system in May 2018, and its Arizona and Florida campuses are planning to launch the EHR in October 2018. 

"No matter which Mayo facility patients visit — whether in rural Minnesota, Rochester, Jacksonville or Phoenix — they will receive the same care and attention," Dr. Peters said.

Editor's Note: This article was updated Nov. 9, 2017, at 4:04 p.m. to incorporate additional information and comments provided to Becker's Hospital Review by Mayo Clinic.

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