AHIMA surveyed 167 people who were enrolled in a campus-based, online College of Health Professions course, alumni of the B.S. in health information management at the researchers’ university, members of a local AHIMA professional chapter, or friends and family of the researchers.
Here are the top reasons patients accessed their portals.
1. Viewing lab results (35 percent)
2. Requesting medication renewal (19 percent)
3. Requesting appointments (22 percent)
4. Secure messaging (19 percent)
5. Viewing other results (5 percent)
Most patients said they were satisfied (38 percent) or very satisfied (53 percent) with their portals.
More articles on EHRs:
Survey: 32% of patients perceive having access to EHRs as ‘very important’
Do EHRs improve data sharing, daily workflow? Medical professionals weigh in
Azalea Health and Prognosis Innovation Healthcare to merge, create EHR for rural providers
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