Optum expands Microsoft collaboration to add AI to claims platform

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Optum is expanding its collaboration with Microsoft to introduce new AI-powered capabilities within Optum Real, a real-time claims platform designed to connect payers and providers and streamline reimbursement workflows.

In a March 5 news release, the companies said the new capabilities combine Optum’s healthcare data and analytics expertise with Microsoft technologies including Azure, Dragon Copilot and Microsoft Foundry. The platform aims to give providers a unified view of clinical and operational data while helping teams identify coverage issues, automate documentation tasks and address prior authorization requirements earlier in the care process.

Owensboro Health in Owensboro, Ky., is among the organizations piloting the platform.

The companies plan to expand the platform’s capabilities as the collaboration continues, according to the news release.

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